1. Who we are
Shadow Haven Studios (“SHS,” “we,” “us,” or “our”) is an independent game studio. This policy applies to the website at shadowhavenstudios.org and pages we operate under that domain. Separate products or services may provide additional notices when their data practices differ.
2. Information we collect
We collect only the information needed to operate and protect this website.
- Information you provide. If you contact us by email, we receive your email address and the information you include in your message.
- Authorized account information. Studio personnel using the content-management system provide a name, email address, password, and assigned access role.
- Technical and log information. Our hosting and security systems may record an IP address, browser or device type, requested pages, referring page, timestamps, and error or security events.
- Uploaded content. Authorized studio users may upload images, video, documents, or other material for publication.
We do not currently use advertising trackers or third-party behavioral analytics on this website.
3. How we use information
We use information to operate, maintain, and secure the website; publish and manage studio content; respond to messages; investigate abuse or technical failures; and meet applicable legal obligations. We do not sell personal information.
4. Cookies and local storage
The public website does not use advertising cookies. Essential cookies or similar storage may be used for administrator authentication, security, and content-management preferences. These are necessary for authorized users to sign in and manage the website.
5. When information is shared
We may share limited information with service providers that host, secure, or maintain our systems, subject to their service terms; when required by law or a valid legal process; or when reasonably necessary to protect SHS, our users, or the public. We do not share personal information for third-party targeted advertising.
6. Retention
We retain information only for as long as reasonably needed for the purposes described above. Server logs are retained according to operational and security needs. Messages may be retained while a request is active and as needed for normal business records. Authorized account records remain while access is required.
7. Security
We use reasonable administrative and technical safeguards, including encrypted web connections, access controls, and restricted administrative accounts. No internet service can guarantee absolute security, so please avoid sending sensitive information by ordinary email.
8. Your choices and rights
You may contact us to ask about personal information you have provided, request a correction or deletion where applicable, or raise a privacy concern. Depending on where you live, local law may provide additional privacy rights. We may need to verify a request before acting on it.
9. Children’s privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through it. If you believe a child has provided personal information, contact us so we can review and remove it where appropriate.
10. External links
Our pages may link to third-party websites, stores, communities, or platforms. Their privacy practices are controlled by their own policies, and this policy does not cover their services.
11. Changes to this policy
We may update this policy as the website or our legal obligations change. The effective date above will be revised when changes are published. Material changes may also be highlighted on the website.
12. Contact
For privacy questions, data-protection inquiries, or requests, email [email protected].